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Legal Marketing > Legal Live Chat

Legal Live Chat

You have many options for using chatbots, including the Facebook Messenger platform, which many businesses are taking advantage of today. The problem with these chatbots is that you have to send out a blanket message, without understanding if it is resonating with the right people. With legal live chat boxes on your website though, you can capture the attention of visitors that are looking for specific legal information, and do it in a way that converts those visitors to clients.

What is Legal Live Chat?

After a visitor lands on your website, you have just seven to ten seconds to persuade them to contact your firm. Legal live chat allows you to attract visitors with a live greeting that is professional and available 24 hours a day, seven days a week. Even when a representative from your firm is not available, live chat allows you to still connect with leads and obtain information that can help convert them into clients.

Legal live chat is extremely effective because it allows your firm to create a personal connection with your firm at any time. Even more importantly, it provides leads with the connection they need at the time they need it, rather than seeing an irrelevant ad pop up in third party apps.

Benefits of Legal Live Chat

Did you know that 57 percent of online visitors believe that a live help chat box is one of the most important features of a website? Or that 50 percent of online users have used these live chats or click-to-call buttons? These stats show that when you use legal live chat, you will interact with leads in the manner they prefer, which will make them more likely to convert into a client. Other benefits our legal live chat experts can bring your firm include:

  • Instant engagement through the live chat window that features a time delay of your firm’s choosing
  • Capturing leads every hour of every day on your website using live operators that are constantly available and that deliver a professional live greeting to all visitors
  • Trained representatives that do not provide legal advice, but that can collect important visitor information to connect you with leads when you are available
  • A screening process that identifies qualified leads so we can send only those visitors to your firm
  • Transcripts of conversations with leads sent to your email or phone so you can understand the history of the lead
  • Icons and windows on every page of your website so leads can connect with the representative at any time during their visit
  • A script customized for your firm to customize your firm’s differences
  • Mobile comparability to capture visitors using all devices

Our Legal Live Chat Experts Provide Customized Solutions

Connecting with visitors when they land on your website is of the utmost importance these days, and using a chat box is one of the best ways to do it. Our legal live chat experts can provide you with a live chat solution that is customized for your firm and provides the information all parties need. Call us today to learn more about how live chat works, and how it can help your firm reach more potential clients.

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We aren’t the type of company to over-promise and under-deliver when it comes to building your law firm website or brand. We have built hundreds of custom, responsive law firm websites completely up to Google’s latest mobile and optimization standards, we work hard toward each of our clients’ goals. We have 50+ years of combined legal marketing expertise at MileMark Media, we exclusively build and market attorney websites for the legal industry. We utilize only the best strategies from our dozens of studies and experiences on optimizing sites, conversions, trends and outcomes. Boost your presence online, contact our legal marketing experts for a free website consultation today.

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